TD2 not being seen by MacOS Sonoma 14.3

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breynolds1957
Posts: 1
Joined: 06 Mar 2024, 10:43

TD2 not being seen by MacOS Sonoma 14.3

Post by breynolds1957 »

Please say it ain't so! I upgraded and now my Terramaster TD2 isn't being seen by my iMac with Sonoma 14.3. Is there a known fix?

Thanks for any insights.
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: TD2 not being seen by MacOS Sonoma 14.3

Post by TMzethar »

Hello, upgrading Apple iMac to Sonoma 14.3 will not affect Terradata TD2 devices.
This may be due to the possibility that constantly restarting MacOS while updating the OS may cause damage to the partition files on the disk.
Please go to the disk tool to check if there is a device's disk. If the partition is displayed but cannot be mounted, please use a third-party repair tool to repair the partition.
If the partition format is damaged, we are unable to assist you. In this case, you can find a third-party repair platform or data recovery company to help you recover.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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