TNAS Mobile 3.2.31

[lenny]

Hi,
My mobile app has recently been updated to version 3.2.31.
I now cannot connect to my server.
The server is running version 4.2.41-2203011629.
The server is an F4-210 and I understand I cannot update the software to a higher version such as V5.
I have tried adding server by IP and port number and by name etc.
Is access now not possible due to the F4-210 not being supported for V5?
In which case it's time to consider dumping the F4-210 for something else even though it's not that old.

Many Thanks,

Len

[TMtina]

You need to use TNAS mobile instead of TNAS mobile 3. The following is the download link：
Android: https://download2.terra-master.com/TNASmobile_Andro Id_2.4.20.apk
iOS: https://apps.apple.com/app/tnas-mobile/id1244630532

[sprietof]

Hello. I'm trying to install TNAS Mobile 3 from Google Play in my Samsung Galaxy A13 5G, but I get the following error: Your device is not compatible with this version. What is the problem? How can I install this App on my mobile.

[lenny]

Hi,
I downloaded from here in the end,

https://support.terra-master.com/downlo ... uct=F4-210

Then mobile applications and used the QR code to download application.
Hopefully Android updates wont update it to v3 again.

Shame that the F4-210 is not getting any further updates and feel I've wated my money as I've not had it that long.

[TMtina]

{L_BUTTON_AT}sprietof

What version of Android is your phone running?

[sprietof]

@TMtina

Samsung Galaxy A13 5G
Android Version: 13
Kernel Version: 4.14.168-27210951

[sprietof]

Any solution to this issue?

[TMroy]

I am sorry to tell you that the F4-210 does not work with TNAS mobile 3.

[sprietof]

Sorry, my NAS is the F2-223 model, I think it is compatible. What could be the problem why my mobile phone is not compatible with the App?

[Gremlin]

If you follow the link you posted, you have downloaded the wrong version I think. [Downloads section is separated by NAS model and then you have to find the item that matches nas model and (in this case) phone type.