Very slow write over network and disconnect

[sjl070707]

f4-423
4x14TB ST14000NM0121 TRAID
32 GB RAM
2 TB M2 Hyper cache
TOS 5.1.95

Computer:
Max OSX
1 Gigabit usb3 adapter
2.5 Gigabit usb3 adapter

symptom:
- I have about 100 files to copy over to NAS ~110GB. The connection hangs and eventually errors out.
- while the transfer is happening I monitors NAS's network, it starts off really fast but after 10~15GB of transfer the downstream becomes 0 MB/sec transfer,
- I tested on both Gigabit adapters.
- Tried both SMB and AFP was the same result

[sjl070707]

Tested the same files via FTP, it seems to work fine here,,

SMB or AFP filetransfer might be the issue here,

and these are non encrypted folders.

[TMroy]

Please check the SMB or AFP settings on your MacOS and TOS. Just base on the limited information, we are not able to judge where could be the issue exactly.

[sjl070707]

Please check the SMB or AFP settings on your MacOS and TOS. Just base on the limited information, we are not able to judge where could be the issue exactly.

Hi,
thank you for the response,
Would you have a link or guidelines on how SMB or AFP should be configured?

also, is there a guideline on information I can provide about my settings?

I really like TNAS, i love how fast it is with the read performance,

[sjl070707]

As far as I know there isn't much AFS or SMB related options to be configured on the OSX side as a client

[TMzethar]

Please reproduce the error again. When the error occurs again, please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support team mailbox as a network disk sharing link for analysis.

[sjl070707]

Hi,
As per your suggestion,
I reproduced the error, generated the log,
and send the logs to support(at)terra-master.com