TerraMaster Official Forum

Hi i’ve freshly installed my F4-423, with last TOS (3 days old )
All was good, i’ve configured a RAID1 (with 2 disk 12TB)
Performed backups of iphone’s pictures, and ipad’s one … all sounded good
I’ve started yesterday evening, to transfer my PC pictures to NAS … the night passed , and his morning the NAS doesn’t answered anymore (only pings) but TOS https doesn’t answer

Any ideas ? I’ve tried to reload it (power off/on) … no way

I’ve just scanned tcp port, and ssh port (22 or 9222) is not open
Opened ports : 25, 110, 119, 143, 465, 563, 587, 993, 995, 5443, or 8181
On 5443 or 8181 (hhtps or http) i only get a answer : « TOS Loading please wait ….»

Many thks for your answer. But i already done that (by the button yesterday, an by the electric cable all the night long)
I’ve just poser it on back, but it still not responding, even if lights are correctly up, or blincking

Is the hard drive indicator constantly flashing? Perhaps it's stuck in some synchronization process, you can try to wait for it to end.
If you have an HDMI monitor and keyboard, you can connect to TNAS to observe its output information.

Ok i’ve finally reset the NAS. But thanks to (i don’t know who ) old cnfig seems there …