Cloudsync Connection to Onedrive Business

[Bobnick]

I have successfully used Cloudsync to back up my files to my F2-423 device for some months. I recently found that it was not syncing recent changes and, after checking the forum, and trying everything I could think of, I uninstalled Cloudsync and re-started my NAS.

I have re-installed Cloudsync (version 3.0.16) and set up a connection for my personal OneDrive account, but cannot do the same for my business account (which is much more important!). When I press "Confirm" on the create connection dialog, I am asked to select the account, and then see the following:

Selecting "Agree", I am then returned to the create connection dialog but the options are "Confirm" or "Cancel", "Confirm" just starts the process again. Having tried this a few times, I notice that the alphanumeric string changes each time. On a couple of occasions an error appeared in TOS 5, but it appears only fleetingly and is Chinese, so I have no idea what it means (I had to catch it with my phone):

The error message hasn't appeared since I cleared the cache on my browser, but nothing else has changed - I still cannot create a connection to my OneDrive business account

Can you help?

[TMLyy]

Please uninstall and reinstall. Then try again.

[Bobnick]

I had already done that, but I have done it again, restarting the device after I had uninstalled, and it has not resolved the problem.

[nhatdong]

Same issue like my F2-221, for now cannot map connect One Drive

[Gremlin]

Sounds similar to issues experienced with Google Drive.

[TMzethar]

There is no such issue with personal accounts.
We are investigating the reason for the abnormal connection of the business account.

[Bobnick]

Any progress on your investigation? It is now over a month since your last message and I am still without a feature that was significant in my decision to purchase the F2-423.

Thank you.