Can't connect Hyper-V server as device
- Optimus22Prime
- Posts: 4
- Joined: 05 Jul 2023, 19:41
Can't connect Hyper-V server as device
I can't connect Hyper-V Server Windows 10 2022 to Centralized Backup app. After I choosing Microsoft Hyper-V inside "Add device" screen and filling all tabs I got a warning, "The current device already exist, please do not connect again!". It's kinda rude, especially because I just installed Centralized Backup couple of minutes ago, and definitely not having any devices connected to the app. After installing "Centralized Backup.exe" client to the server I can see the device, but as "Windows PS/Windows Server", not as "Microsoft Hyper-V". So what I'm doing wrong?
Re: Can't connect Hyper-V server as device
{L_BUTTON_AT}Optimus22Prime
1.If you want to connect to hyper-V 2022, you need to confirm whether this computer has been established a connection through Windows Server. Because the same device can only establish a connection through hyper-V or windows server.
2. If the above situation does not exist, please provide a screenshot of the device page and a screenshot of the connection error, which can help us locate the problem faster.
3. You can try again by uninstalling (clearing application data together) and reinstalling.
- Optimus22Prime
- Posts: 4
- Joined: 05 Jul 2023, 19:41
Re: Can't connect Hyper-V server as device
No, it's not connected as Window Server for now. Centralized backup client exe are not installed at hyper-v host server.1.If you want to connect to hyper-V 2022, you need to confirm whether this computer has been established a connection through Windows Server. Because the same device can only establish a connection through hyper-V or windows server.
Screenshots attached. I can't capture error, because floating window appearing after I pressing "Confirm" and disappearing very fast. Literally its say "The current device already exist, please do not connect again!".2. If the above situation does not exist, please provide a screenshot of the device page and a screenshot of the connection error, which can help us locate the problem faster.
Did this twice, it's not helping.3. You can try again by uninstalling (clearing application data together) and reinstalling.
BTW, Hyper-V host server must be in the same windows domain as TNAS? Because I have hyper-v server standalone.
Re: Can't connect Hyper-V server as device
{L_BUTTON_AT}Optimus22Prime
2. Yes, Hyper-V and TNSA need to be in the same domain to establish a connection.
3. If you need to use domain names instead of IP addresses for connections, you can use an SSH terminal to log in to TNAS and use the command "ping domain" to check if your TNAS and Hyper-V domain networks are connected. If they are not, please check whether the DNS settings of your TNAS network are correct.
4. You can modify the DNS settings manually through the TNAS control panel - Network - Interface, set it to the DNS of the Hyper-V domain, and then try to connect again.
5. If the problem still persists, please contact technical support email or the customer service window on the right side of the official website homepage.
- Optimus22Prime
- Posts: 4
- Joined: 05 Jul 2023, 19:41
Re: Can't connect Hyper-V server as device
Yes, they can1. Firstly, you need to confirm whether your Hyper-V and TNAS are in the same local area network and whether they can ping each other.
At the same Microsoft Windows Domain? (both registered as a domain members at Domain Controller), or it is about TCP\IP Domain? They are both in the same LAN segment and in the same TCP\IP domain, but Hyper-V server are standalone server and not included to the Microsoft Windows Domain. Tnas are included.2. Yes, Hyper-V and TNSA need to be in the same domain to establish a connection.
DNS name resolving are fine3. If you need to use domain names instead of IP addresses for connections, you can use an SSH terminal to log in to TNAS and use the command "ping domain" to check if your TNAS and Hyper-V domain networks are connected. If they are not, please check whether the DNS settings of your TNAS network are correct.
Got it4. You can modify the DNS settings manually through the TNAS control panel - Network - Interface, set it to the DNS of the Hyper-V domain, and then try to connect again.
5. If the problem still persists, please contact technical support email or the customer service window on the right side of the official website homepage.
Re: Can't connect Hyper-V server as device
I have the same issue. Neither TNAS nor HYPERV server 2019 are AD-domain joined. Need help.
T6-423: 4x4TB + 1x12TB + 1x250GB + 1x1TB
Re: Can't connect Hyper-V server as device
Can you describe the problem more specifically?
Is TNAS unable to add hperv devices?
First check if they are on the same LAN.
Then verify that winrm is configured, which is Microsoft's official guide.
https://docs.microsoft.com/en-us/windo ... management
Is TNAS unable to add hperv devices?
First check if they are on the same LAN.
Then verify that winrm is configured, which is Microsoft's official guide.
https://docs.microsoft.com/en-us/windo ... management
Re: Can't connect Hyper-V server as device
Yes, TNAS is unable to add hyperv device. WinRM, firewall and security groups configured correctly.
It says "device already exists" when i press "confirm" but there is no such device.
Reinstallation of app does not help.
It says "device already exists" when i press "confirm" but there is no such device.
Reinstallation of app does not help.
T6-423: 4x4TB + 1x12TB + 1x250GB + 1x1TB
Re: Can't connect Hyper-V server as device
{L_BUTTON_AT}realdvk
Try uninstalling the app and checking delete configuration files and then reinstalling it and connecting again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Can't connect Hyper-V server as device
I tried it but it didn't work. I got the same result.
T6-423: 4x4TB + 1x12TB + 1x250GB + 1x1TB