New F2-212 Set Up - Slow Right Speeds

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JohnS
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Joined: 24 Nov 2023, 15:24

New F2-212 Set Up - Slow Right Speeds

Post by JohnS »

Hi,
I've seen many posts about transfer speeds but nothing that really helps me. I have a new set up as follows:

F2-212
TOS 5.1.67
File service SMB
2x 3TB Western Digital RED WD30EFRX (5400rpm) RAID 1 config BTRFS

The issue is slow write speeds ~12MB/s (read speed is ~ 24MB/s

I'm new to this so apologies if you need more information. any help would be appreciated.
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TMzethar
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Re: New F2-212 Set Up - Slow Right Speeds

Post by TMzethar »

May I ask if RAID1 is synchronizing?
The RAID being synchronized will take up a lot of read and write performance. You can wait for the synchronization to complete before attempting again
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JohnS
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Re: New F2-212 Set Up - Slow Right Speeds

Post by JohnS »

Hi, no it is not synchronising. Even if it is left overnight the transfer rate is still the same the following day.
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TMroy
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Re: New F2-212 Set Up - Slow Right Speeds

Post by TMroy »

May I know how long has your RAID 1 from been setup? How do you your RAID 1 is not syncing?
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JohnS
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Re: New F2-212 Set Up - Slow Right Speeds

Post by JohnS »

I recall seeing a message saying 'synchronising' that isn't there any more.
I have reinstalled the TOS system today this has doubled the speed, but I still think it should be quicker. Is there a way of reformatting the drives in situ and starting again?
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TMroy
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Re: New F2-212 Set Up - Slow Right Speeds

Post by TMroy »

First of all, it doesn't seem to be a software issue, because we have exact model and software in our lab, the speed issue does not present. It is more like a networking or hardware issue, hardware defect, network issue or hard drive low respond. Please check your network connection or change a hard drive and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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JohnS
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Joined: 24 Nov 2023, 15:24

Re: New F2-212 Set Up - Slow Right Speeds

Post by JohnS »

Thanks for the advice.

So today I connected the TNAS directly to a PC. Transfer speed now >100MB/s, I assume that rules out any of the hardware. So it looks like a network issue which I will investigate this weekend. I'm glad it's nothing to do with the NAS / Disks.
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