I am trying to uninstall Plex and Duple Backup apps.
The Duple one says it is uninstalled, until I reopen my browser and there it is again installed!
The Plex one sticks on 'uninstalling' for hours and nothing happens.
This is on my F5-221
What can I do to uninstall them??
Uninstall options not working
Re: Uninstall options not working
{L_BUTTON_AT}nikwak
It is recommended to restart the device and try uninstalling the app again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Uninstall options not working
I have restarted it about 5 times - same problem
Re: Uninstall options not working
What is the TOS verison？
Please generate and download the log report in TOS > Technical Support > Problem Report, and then send it to support(at)terra-master.com or customer service window on the right side of official website hompage as a network disk sharing link for analysis.
This allows us to better and faster judge the problem and come up with a solution.
Please generate and download the log report in TOS > Technical Support > Problem Report, and then send it to support(at)terra-master.com or customer service window on the right side of official website hompage as a network disk sharing link for analysis.
This allows us to better and faster judge the problem and come up with a solution.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)