I have to say that Terramaster's technical support is embarrassing.
Case open from February 6, 2024.
I have changed 2 nas (f2-210 and now f2-223) and 2 pairs of disks (seagate and wd), the problem remains and I have not had any valid solution.
I spent a lot of money and I still have nothing working.
What a shame.
How do you configure Google drive or OneDrive
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58
Re: How do you configure Google drive or OneDrive
Ah, by the way the issue is present with every connection type: I've tried with Box, Dropbox and Mega.Glennascaul wrote: ↑22 Feb 2024, 23:01 I have to say that Terramaster's technical support is embarrassing.
Case open from February 6, 2024.
I have changed 2 nas (f2-210 and now f2-223) and 2 pairs of disks (seagate and wd), the problem remains and I have not had any valid solution.
I spent a lot of money and I still have nothing working.
What a shame.
Re: How do you configure Google drive or OneDrive
{L_BUTTON_AT}Glennascaul
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58
Re: How do you configure Google drive or OneDrive
issue present with version 3.10 and the one before.
I have been in contact with your technical support for a long time, without any solution.
I have been in contact with your technical support for a long time, without any solution.
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58
Re: How do you configure Google drive or OneDrive
Yesterday I had the opportunity to allow remote access to my TNAS to Terramaster support.
Basically, the "fault" for this problem is attributable to the CloudSync app, according to Terramaster support.
From what I understand, when there are too many CloudSync users using the app, Google triggers a limitation on access to their data.
It seems that Terramaster is aware of this but they haven't solved the problem yet.
Basically, the "fault" for this problem is attributable to the CloudSync app, according to Terramaster support.
From what I understand, when there are too many CloudSync users using the app, Google triggers a limitation on access to their data.
It seems that Terramaster is aware of this but they haven't solved the problem yet.
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58
Re: How do you configure Google drive or OneDrive
As you can see even with Cloudsync update to version 3.1.1 the issue is still the same...
Re: How do you configure Google drive or OneDrive
{L_BUTTON_AT}Glennascaul
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58
Re: How do you configure Google drive or OneDrive
{L_BUTTON_AT}Glennascaul
2 weeks have passed and you have not resolved the problem. You are embarrassing.
Re: How do you configure Google drive or OneDrive
We are working on it, please wait patiently.
- Glennascaul
- Posts: 9
- Joined: 18 Feb 2024, 00:58