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Cannot re-install NAS
Posted: 08 Nov 2023, 19:33
by nikwak
I was having trouble with the Terramaster servers connecting to the Network so I followed the instructions given to reinstall the system. In one unit (F2-210) once I pass the initial Initialization page all I get is a blank page with the word TIPS at the bottom. On the other unit (F5-221) it doesn't go to the 'No Hard Drives Detected' page but goes to a page to put details in and I do not want to do that in case I lose my info. Could someone get back to me about this please?
Re: Cannot re-install NAS
Posted: 08 Nov 2023, 20:03
by TMzethar
Hi, this can help you solve the issues.
viewtopic.php?f=76&t=5250
Re: Cannot re-install NAS
Posted: 08 Nov 2023, 22:38
by nikwak
I have managed to log in via Putty.
On the F2-201 I get an access denied - permission denied when trying to remove the php7-all.tar
On the F5-221 I get the message that there is no such file as the php7-all.tar. I then try to wget the file but it says there is no such command as wget.
I have done a cmd search on wget and it is installed on the computer.
Now at wits end as to how to get these NAS connected without losing any data
Re: Cannot re-install NAS
Posted: 09 Nov 2023, 08:51
by TMzethar
This repair guide is only applicable to F2-210/F4-210, and there is no such issue on F5-221.
You should start F2-210 when there is no hard drive, and execute these after successfully opening the initialization interface.
(Default port 22, default account root, default password Admin123)
viewtopic.php?f=76&t=5250
What problems have you encountered with F5-221?