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CloudSync still problems with Pcloud

Posted: 23 Oct 2023, 03:00
by Yatta
I tried to setup Cloudsync with my Pcloud account europe.
The setup went regularly (I gave user and password in the pop-up window of Pcloud and the following confirmations). After some time, appears a quikly pop-up saying “Configuration failled”.
My Pcloud account appears linked with Terramaster TNAS, but nothing is present on CloudSync (because “configuration failed”).
I read that there was/is problem with Pcloud accounts on europe server.
From the posts on this thread
viewtopic.php?f=41&t=4468
of april 1th 2023, where is given the possible cause of problem, was released the version 2.4.26 on 2023-04-27 that is last in use actually. It doesn’t seem contain the solution……or there are others problems.
Is in program to implement a solution to the problem of CloudSync with Pcloud ?

Re: CloudSync still problems with Pcloud

Posted: 23 Oct 2023, 16:52
by TMzethar
Where did you obtain the v2.4.26? The latest version of CloudSync is v2.4.25. Please reinstall v2.4.25 CloudSync and try again.

Re: CloudSync still problems with Pcloud

Posted: 23 Oct 2023, 20:39
by Yatta
Thanks for reply.

Version 2.4.26 is that present on TOS 5, app center (see attachment).

Do you say that 2.4.25 could not have the problem?
Where I could find that version?

Re: CloudSync still problems with Pcloud

Posted: 23 Oct 2023, 20:43
by Yatta
....better image...

Re: CloudSync still problems with Pcloud

Posted: 23 Oct 2023, 21:13
by TMzethar
What is the TOS version you are using now?
Please try to clean the browser cache and try again.

Re: CloudSync still problems with Pcloud

Posted: 24 Oct 2023, 04:06
by Yatta
Tos version is 5.1.67

It was installed last week on a new F2-212 following the given procedure.

I cleared cache on browser (chrome) but the app center propose to me always the 2.4.26 version of CloudSync

Re: CloudSync still problems with Pcloud

Posted: 24 Oct 2023, 11:21
by TMzethar
Perhaps due to network reasons, the connection could not be successfully created.
Please check the network connection and ensure that both PC and TNAS are properly connected to the internet and try again.
You can also try changing the DNS of the network interface to 8.8.8.8.

Re: CloudSync still problems with Pcloud

Posted: 25 Oct 2023, 01:13
by Yatta
I checked PC and TNAS connections, I didn't see problems...

I tried using google DNS 8.8.8.8 (on my router) but no success.

I tried enabling UPnP on TNAS and on router (just in case...) without success (after, I disabled it again)

Re: CloudSync still problems with Pcloud

Posted: 25 Oct 2023, 14:14
by Yatta
.....but, anyone knows if was solved the problem with european Pcloud server?
This problem was described in past, until april 2023 (also in the thread linked in first post)

Just to know in I am meeting other kind of problems ...

Re: CloudSync still problems with Pcloud

Posted: 25 Oct 2023, 16:24
by Gremlin
Yatta wrote: 25 Oct 2023, 14:14 Just to know in I am meeting other kind of problems ...
Such as? (Disclaimer: I know nothing about Cloudsync)_

When you first installed OS, did you by any chance use the automated install process (download on line and install)? Did this install TOS4.something? Did you then start again and install (custom) TOS 5.1.something - without wiping the disk(s)?

If so you have retained the 2GB system partition which is insufficient for TOS5.1.nn.