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Thumbnail for Portrait photos created as landscape
Posted: 12 Oct 2023, 22:16
by manya2000
I imported photos from my phone and most of the Portrait photos thumbnail are created as landscape. Some (about 5%) are OK, but the rest are all in landscape. When I click on the thumbnail it opens OK.
Is there a better application for viewing the photos?
Device: F2-423
Re: Thumbnail for Portrait photos created as landscape
Posted: 13 Oct 2023, 00:16
by manya2000
Regarding the thumbnails in landscape when it should be Portrait, the resolution is shown wrong. Instead of 2252 * 4000 px it shows 4000 * 2252 px. That is why the thumbnail shows in landscape.
But not all photos thumbnail are wrong. 5% are OK.
Re: Thumbnail for Portrait photos created as landscape
Posted: 13 Oct 2023, 11:34
by TMzethar
Can you provide screenshots of abnormal situations? Can you find commonalities among these 5% of the images?
Re: Thumbnail for Portrait photos created as landscape
Posted: 13 Oct 2023, 14:00
by TMzethar
We have confirmed the size issue you mentioned and will improve it in the next version.
We are currently researching and examining the issue of horizontal/vertical.