Hello!
Yesterday I received an update to TNAS mobile 3 to version 3.2.25 from the Play Store.
An error has been found in the application.
You cannot change the backup path for photos and other files in the application. Whatever folder is pre-selected, the backup will still be in the default folder.
TNAS mobile 3 ver.3.2.25 bug report
- ostaporomo
- Posts: 28
- Joined: 02 Sep 2023, 13:23
TNAS mobile 3 ver.3.2.25 bug report
- Attachments
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- Screenshot_20230914-141632.jpg (16.97 KiB) Viewed 1824 times
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- Screenshot_20230914-141818.jpg (10.52 KiB) Viewed 1824 times
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- Screenshot_20230914-140949.jpg (22.06 KiB) Viewed 1824 times
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
Re: TNAS mobile 3 ver.3.2.25 bug report
{L_BUTTON_AT}ostaporomo
Hello!
Have you completed the previous backup task when you changed the backup destination?
- ostaporomo
- Posts: 28
- Joined: 02 Sep 2023, 13:23
Re: TNAS mobile 3 ver.3.2.25 bug report
{L_BUTTON_AT}TMcola
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
Re: TNAS mobile 3 ver.3.2.25 bug report
What is the brand and model of your mobile phone? Please reinstall the application. When you change the backup path, does the path name you choose contain special characters? Please wait until the confirmation button in the upper right corner turns blue before clicking it.
- ostaporomo
- Posts: 28
- Joined: 02 Sep 2023, 13:23
Re: TNAS mobile 3 ver.3.2.25 bug report
{L_BUTTON_AT}TMtina
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
Re: TNAS mobile 3 ver.3.2.25 bug report
Can you provide a screen recording of the question?
- ostaporomo
- Posts: 28
- Joined: 02 Sep 2023, 13:23
Re: TNAS mobile 3 ver.3.2.25 bug report
{L_BUTTON_AT}TMtina
The sequence of my actions- Attachments
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- Screenshot_20230915-193006.jpg (18.5 KiB) Viewed 1714 times
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- Screenshot_20230915-193002.jpg (23.27 KiB) Viewed 1714 times
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
Re: TNAS mobile 3 ver.3.2.25 bug report
After you select a folder, please wait until the confirmation button in the upper right corner turns blue before clicking it. Also, when you select a folder with a folder name similar to "abc", does it have the same problem?
- ostaporomo
- Posts: 28
- Joined: 02 Sep 2023, 13:23
Re: TNAS mobile 3 ver.3.2.25 bug report
{L_BUTTON_AT}TMtina
Thanks for the help!
I found out that the problem was that I used Cyrillic letters in the folder name. As soon as I created a new folder and named it in Latin letters, everything immediately began to work correctly. Problem solved!
You should indicate that folder names should be written in Latin characters.
TNAS F2-223
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
TOS 5.1.79-00214
2x RAM Samsung 16GB DDR4 2133 MHZ
2x HDD Segate IronWolf ST4000VN008 4TB [RAID1]
DAS D4-300
2x HDD Seagate SkyHawk ST3000VX010 [RAID1]
2x HDD Toshiba DT01 DT01ACA300-3TB
Re: TNAS mobile 3 ver.3.2.25 bug report
What is your TOS system version? When you select a folder, does the "Confirm" button in the upper right corner turn blue? Clicking only works when it turns blue. And make sure you have sufficient permissions on the selected folder.