TNAS mobile 3.2.25 for iOS Officially Launched

[Overlawd]

Yes, I have TNAS Mobile3 - 3.2.31 installed. I have no other version installed.

[TMtina]

What is the result of entering 192.168.1.2 in the browser?

[Overlawd]

See attached. I am using Brave on iOS 15.8. On my desktop I use the browser to access the NAS and I use the same IP, just with the port added.

[TMtina]

What is your port number?

[Overlawd]

8686

[TMzethar]

{L_BUTTON_AT}Overlawd

From the screenshot you provided, it seems that your TNAS has not been initialized yet. Please use the TNAS PC on your PC to search for TNAS and follow the quick installation guide to complete the initialization.

[Overlawd]

This NAS has been setup with disks on its bays, applications installed, etc and has been running for over a year. If i enter the IP address and port from my desktop and my mobile phone browser, I can access the NAS desktop, applications, shared folders, file explorer, etc. It's the mobile app that says that hasn't been initialized. Doesn't initialized means that it hasn't been setup yet?

[TMzethar]

{L_BUTTON_AT}Overlawd

Please try to delete the device record or reinstall TNAS mobile app.
Please log in with TNAS PC or open TOS on your browser, do you see the same phenomenon?

[Overlawd]

@TMzethar
I have done so and used TNAS PC and same result. Nas stated as unitialized and when I click Login via TNAS PC, I get the message "Your TNAS device is operating normally. You need to configure the network parameters correctly to access the system page."

[TMzethar]

{L_BUTTON_AT}Overlawd

Sorry, we are currently unable to further determine the specific cause. You can try logging in to SSH. viewtopic.php?f=78&t=2350 If you can successfully log in SSH, you can contact the technical support email or the customer service window on the right side of the official website homepage. We will arrange for an engineer to remotely assist you. If you are unable to log in to SSH and we cannot observe any further information, you can consider reinstalling TOS to fix some unknown exceptions: viewtopic.php?f=76&t=423