TerraMaster Forum

Hello! Today the application has been updated via Googleplay to version 3.2.24. Now the application regularly crashes immediately after launch. Clearing cache and data didn't help. My phone is Google pixel 7, android firmware version 14 latest beta.

Hello, please uninstall your app and reinstall it again. And can you provide screenshots or screen recordings of related issues? This helps us resolve issues faster.

Deleted the app, rebooted the phone, installed the app from Google play. The application starts, but after accepting the license agreement, the application constantly crashes. Please tell me which screenshots I need to provide? Thanks for the help!

Thank you for your cooperation! If you're using a pre-3.2.24 app, it won't crash, right? This may be related to the instability of the latest beta version of Android 14. We will resolve this issue and update the app as soon as possible. You can temporarily use version 3.2.22: http://47.90.0.247:9229/down/dAYmsBe8VZIr.apk

Hello! Android 14 Beta 5.3 UPB5.230623.009 was released tonight. Further, within a month, the release of Android 14 is expected. On it, version 3.2.24 of the application also crashes. Application version 3.2.22 does not crash, but has already known bugs. Also, it is unpleasant that on version 3.2.22 a window constantly pops up with a message about the availability of an update to version 3.2.24. But anyway, thanks a lot for your help.

Just to confirm that I have the same issue on Pixel 6 Pro on Android 14

Same, just hangs for me

Yes, if you want to use the latest TNAS mobile 3.2.24, your TOS version must be no lower than 5.1.67; if you don’t want to upgrade your TOS system, you can use the 2.4.20 version of the application: https:// download2.terra-master.com/TNASmobile_Android_2.4.20.apk