Plex ERR_CONNECTION_REFUSED

Discussion on Plex media server and clients
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Andreas83
Posts: 2
Joined: 04 Sep 2023, 05:07

Plex ERR_CONNECTION_REFUSED

Post by Andreas83 »

Hi there,

need your help please:
After installing the new TOS-version, I can't access anymore to Plex. I have re-installed the app , and now with the newest version. After clicking on the plex app, the system shows me an ERR_CONNECTION_REFUSED. I can't link Plex with my F2-221. I have an admin user, all folders are shared with all. I am lost, I can connect Plex anymore.

Could someone please help me out?
Thanks a lot


Terramaster: f2-221
TOS version 5.1.67-00214
Plex media version: 1.32.6.7371
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Andreas83
Posts: 2
Joined: 04 Sep 2023, 05:07

Re: Plex ERR_CONNECTION_REFUSED

Post by Andreas83 »

Please, can anybody help!! Thanks in advanced
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: Plex ERR_CONNECTION_REFUSED

Post by TMzethar »

Noticed that you are using a model that is commonly used for TOS4.
If your storage structure is from TOS4, then the problem you may encounter is related to this:
viewtopic.php?f=28&t=4912
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Taillandier
Posts: 9
Joined: 05 Jan 2023, 20:51

Re: Plex ERR_CONNECTION_REFUSED

Post by Taillandier »

Solution to my problem
Download PLEX from https://www.plex.tv/media-server-downloads/ depending on your platform. Then go to application center/settings/manually installed the application
And HOP miracle, PLEX appears!!!!
A small downside, everything works except when you want to delete a file, an error message appears "A problem occurred while deleting this element"
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