MEGA

Discussion of applications not mentioned above.
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: MEGA

Post by TMzethar »

Hi,the cloud disk in CloudSync is mega.nz instead of megadis.net, please make sure you are not mistaken.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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ChrisSproston
Posts: 8
Joined: 13 Aug 2020, 16:32

Re: MEGA

Post by ChrisSproston »

{L_BUTTON_AT}TMtina
I meant to tag you into the post above ☝️. Can you help?
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ChrisSproston
Posts: 8
Joined: 13 Aug 2020, 16:32

Re: MEGA

Post by ChrisSproston »

{L_BUTTON_AT}TMzethar
it's definitely mega.nz
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: MEGA

Post by TMzethar »

Please contact technical support mailbox or the customer service window on the right side of the official website homepage. We can arrange for engineers to help you troubleshoot via remote access.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Brutaldeath
Posts: 27
Joined: 17 Oct 2022, 19:50

Re: MEGA

Post by Brutaldeath »

Yes, I have send 2 mails at support@terramaster.com but I never have an answers ...
I will try to send a similars mail at CloudSync directly ..
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ChrisSproston
Posts: 8
Joined: 13 Aug 2020, 16:32

Re: MEGA

Post by ChrisSproston »

I've just sent an e-mail to the Technical Support Mailbox. Fingers crossed I'll hear something back...
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Brutaldeath
Posts: 27
Joined: 17 Oct 2022, 19:50

Re: MEGA

Post by Brutaldeath »

I dont have any news about CloudSync himself since this message :

I’m sorry but CloudSync is a standalone application from Bdrive Inc. and it seems that the application you mentioned is a CloudSync application from Terramaster App Center.

We cannot find any license of CloudSync from your email address.

So, this app is not supported by BDDrive editor ...

Terramaster have any news ?
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Brutaldeath
Posts: 27
Joined: 17 Oct 2022, 19:50

Re: MEGA

Post by Brutaldeath »

I have download the latest version of Cloud Sync, update today at 14h14, version 3.0.15.

I alwready have the same issue.
Can you report this issue to the CloudSync developper team or send us his mail adress?
I talk about the official Terramaster center app.

Thanks
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: MEGA

Post by TMzethar »

We have already done it and there is currently no conclusion.
If you are willing to provide remote inspection, it will be beneficial for us to troubleshoot problems faster.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
Posts: 460
Joined: 02 Dec 2022, 22:31
Great Britain

Re: MEGA

Post by Gremlin »

Brutaldeath wrote: 28 Sep 2023, 17:41 Yes, I have send 2 mails at support@terramaster.com but I never have an answers ...
I will try to send a similars mail at CloudSync directly ..
Check email address - it's terra-master.com (with hyphen)
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