I installed a new TerraMaster F2-210 NAS system. I am able to access the device through TNAS PC, and I can get to the TOS Desktop through my browser. The device has an IP address on my network (192.168.1.253) and a network ID (NAS1). All of that seems to be working properly. So far so good.
However, I cannot seem to access the device from any Windows application. When I try to access the device from Windows File Manager, I get a prompt from Windows Security to "Enter network credentials." No matter what credentials I use, I get "access is denied". I have tried my master ID, a guest ID, I even tried a Windows ID. None of them seem to work.
I get the same prompt and the same error (access is denied) if I try to "Map Drive" from TNAS PC.
Any suggestions?
Windows Security Error Accessing NAS
Re: Windows Security Error Accessing NAS
This may help you solve the problem:
viewtopic.php?f=77&t=2759
viewtopic.php?f=77&t=2759
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- johnmatushek
- Posts: 2
- Joined: 16 Jul 2023, 00:26
Re: Windows Security Error Accessing NAS
Thank you! That helped quite a bit. After installing SMB in Windows, and changing all TNAS passwords to eliminate special characters, I can now fully access the public and appdata folders from Windows. That's a HUGE improvement.
However, I'm still having a problem with new shared directories. I created a new shared directory, but I cannot access it via Windows. I get a prompt to "Enter Network Credentials" but I always get "Access is denied."
Any further advice?
However, I'm still having a problem with new shared directories. I created a new shared directory, but I cannot access it via Windows. I get a prompt to "Enter Network Credentials" but I always get "Access is denied."
Any further advice?
Re: Windows Security Error Accessing NAS
I'm glad to hear the improvements with accessing existing folders. For the issue with new shared directories, ensure proper permissions are set, double-check credentials, and consider consulting the TNAS support or community for specific troubleshooting steps.johnmatushek wrote: ↑17 Jul 2023, 02:38 Thank you! That helped quite a bit. After installing SMB in Windows, and changing all TNAS passwords to eliminate special characters, I can now fully access the public and appdata folders from Windows. That's a HUGE improvement.
However, I'm still having a problem with new shared directories. I created a new shared directory, but I cannot access it via Windows. I get a prompt to "Enter Network Credentials" but I always get "Access is denied."
Any further advice?