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TD2 drives not mounting for non-admin user

Posted: 12 Jul 2023, 09:40
by dans
I have been using the Terra-Master TD2 for over 3 months now, connected
to my Beelink SER6 pro PC running Windows 11. I have a pair of 14GB
drives installed in the TD2 in a RAID1 configuration. I have 2 users on
the PC. User1 is the normal user that is not an administrative user.
User2 is an administrative user.

If I log in with User1, the drives do not mount.

If I log in with User2, the drives mount and are assigned a logical
drive letter in Windows.

If I log out of User2, the logical drive goes away.

How can I get the logical drive to show in User1, without having to
first log in to User2, then switch to User1 (leaving User2 logged in)?

Re: TD2 drives not mounting for non-admin user

Posted: 12 Jul 2023, 21:00
by TMzethar
Sorry, we don't know the reason. TD2 is a direct-attached storage device and has no system functions. You need to rule out the functional problems of windows 11, which has nothing to do with TD2 hardware devices.