TerraMaster Forum

I've a problem with adding users. When I go to the users tab in control panel there is a kind of warning. Here is the warning.
FATAL ERROR: Uncaught TypeError: Argument 1 passed to collator_compare() must be an instance of Collator, null given in /usr/www/include/class/func.class.php:465 Stack trace: #0
/usr/www/include/class/func.class.php(465): collator_compare(NULL, 'admin', 'Arjan') #1
/usr/www/include/class/person.class.php(391): func->_multisort(Array, 'username', 4) #2
/usr/www/include/ajax/usertable.php(10): person->_listUser() #3 {main} thrown in /usr/www/include/class/func.class.php on line 465

Can somebody help me. I don't know a solution for this problem.

Arjan

Hi, I will forward your message to the tech department, will get back to you as soon as I have a respond from them.
By the way, I need to know your model number and TOS version. this is important.

Thank you for your massage.

The model is the F2-210
and the TOS version is: 4.1.21-2002271849

Hi, could you log onto your TOS now? And which browser are you using?

Hi,

Yes I can login and I use safari

Please go to TOS Control panel - General settings - Backup & Restore and check Restore system configuration to see whether it's ok.

Because the system is very new, I don't have a restore file. So I will Try to reset, but will it affect the files on the harddrive?

No, it will not.

Thank You, The problem is solved.
When I've changed all the settings, I'm gonna make a back-up as soon as possible.

But when I add a user I get the same message again.