TerraMaster Forum

Good evening all,

I have an F2-220 that I just updated to 5.1.37. I've done consecutive updates after a clean install when 5.x first came out. It was sluggish, so I did a reboot within the web OS. After about 10 minutes, nothing happened. Lights green except LAN was off.

Did a hard reset after an hour. Power LED green, HDD 1 and 2 both red.

Powered off. Removed both drives. Power on. Same thing. Power LED green. HDD 1 and 2 both red.

I've been browsing Reddit and the TerraMaster forums, and have come to the conclusion that the initBoot may be at fault, but I am unsure as to how this would happen from a system update.

Upon opening the chassis, I found that the fan connector and internal USB are absolutely doused in glue. What is the recommended way to go about replacing this flash drive? And if I manage to do so without damaging any of the internal components, are all of the configurations stored on the drives themselves?

Please advise. I am skeptical, as some of the responses are simply to replace the unit, as mine is out of warranty now. Thank you.

Just to add on, I just did the troubleshooting method to remove the battery. I shorted out the terminal for 10-15 seconds. I then replaced it with a new 2032 battery.

When I plugged it into the power supply, there was a spark, which was audible. Unit lights up but same configuration as before. Possible that the power supply is defective, and not able to output adequate current to boot?

Otherwise, I am going to take this as an opportunity to upgrade. Thanks for any help.