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F5-221 System Fans not running atomatic

Posted: 30 May 2023, 00:09
by dj13990
Hello,

I noticed my system was running very hot and also got a few temperature warnings. I had the system on automatic fans, but the speed was low. I turned them to High and it solved the temp issue. I thought maybe it was an issue with the system update I had performed a few days before. I was on 5.1.34. I updated to 5.1.37 and I still have the same issue. The automatic fans don't seem to work for me. Any thoughts?

Re: F5-221 System Fans not running atomatic

Posted: 30 May 2023, 18:07
by TMzethar
We haven't detected anything like this. We suspect that the problem may be with the fan itself or with an older version of the BIOS. Does the fan also spin at low and medium speeds? You can contact the technical support email to try to update a newer version of the BIOS.

Re: F5-221 System Fans not running atomatic

Posted: 30 May 2023, 21:47
by dj13990
Thanks. I just emailed them

Re: F5-221 System Fans not running atomatic

Posted: 01 Jun 2023, 15:13
by TMzethar
Do you remember how much temperature and how many speeds you saw? It is normal for the hard disk itself to have some temperature during operation.