Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.

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cwlk001380
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Joined: 07 Apr 2023, 02:10

Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.

Post by cwlk001380 »

F5-421 Tos won't boot correctly after upgrade from 5.0.176 to 5.1.24. I've tried updating (manually and through the update method in OS) and with a reinstall. After hooking to a monitor I see Kernel panic messages and a repeating error message of "/lib64/libc.so.6: CPU ISA level is lower than required". If I go into the bios and tell it to boot from the usb, the device will boot up to 5.1.24 but upon reboot starts failing with the same error messages.
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TMnorah
TerraMaster Team
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Joined: 17 Aug 2021, 09:51

Re: Tos 5.0.176 to 5.1.24 upgrade cause F5-421 to fail to boot.

Post by TMnorah »

Please contact our technical support to provide specific information. If necessary, we can provide you with remote technical support.
To contact our team, please send email to following addresses, remember to replace (at) with @
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