As the subject suggests.
I have an U4-111 model with 4 10TB in Raid-6 with TOS 5.1.33.
Absolutely nothing shows up in Resource Monitor.
It had worked using TOS 4.x but as soon as I upgraded to TOS 5 (after a system reset of course) I immediately noticed that it somehow still saved my resource monitor history from 4.x but would no longer run on 5.0.
I tried deleting the history hoping that it would somehow refresh but that didn't help.
Advice?
Also, when rebooting this system takes a very long time to initialize. It wasn't too bad with TOS 4... maybe 5 minutes. But with 5.1 it takes at least an hour! I receive a ping reesponse almost immediately and within about 5 minutes get access to my shared media but the OS takes forever.
U4-111 TOS 5.1.33 No Resources
Re: U4-111 TOS 5.1.33 No Resources
May I know how did you update your 4.x to TOS 5.1.33? may I know your update routine?
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Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- Binary100100
- Posts: 9
- Joined: 29 Apr 2023, 22:14
Re: U4-111 TOS 5.1.33 No Resources
I followed the instructions here:
https://www.youtube.com/watch?v=e1ukLBKdLaE
Basically I:
- Downloaded https://download2.terra-master.com/TOS_ ... 121730.ins and https://download2.terra-master.com/Terr ... 5.0.22.zip
Re: U4-111 TOS 5.1.33 No Resources
We're going to verify that.If this defect is found, we will Readapt this model.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- Binary100100
- Posts: 9
- Joined: 29 Apr 2023, 22:14
Re: U4-111 TOS 5.1.33 No Resources
We did not find this issuse, you can reinstall TOS 5.1.33.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- Binary100100
- Posts: 9
- Joined: 29 Apr 2023, 22:14
Re: U4-111 TOS 5.1.33 No Resources
I just re-installed TOS_X642.0_Update_5.1.33_00360_2304141548
No resources.
Nothing is showing up in resource monitor.
I have it set to Enable continuous system resource monitoring with a retention of 30 days.
But everything says 0%. (Load, CPU and Memory Usage.)
No resources.
Nothing is showing up in resource monitor.
I have it set to Enable continuous system resource monitoring with a retention of 30 days.
But everything says 0%. (Load, CPU and Memory Usage.)
- Binary100100
- Posts: 9
- Joined: 29 Apr 2023, 22:14
Re: U4-111 TOS 5.1.33 No Resources
I don't have an options button or a reset to defaults available.
I have a Settings option. I select that and the only option it leaves me is "Enable Continuous Resource Monitoring" with a retention time and storage location (which is greyed out and can't be edited. /tmp/TOS_CONFIG/sysem.db )
I have a Settings option. I select that and the only option it leaves me is "Enable Continuous Resource Monitoring" with a retention time and storage location (which is greyed out and can't be edited. /tmp/TOS_CONFIG/sysem.db )
Re: U4-111 TOS 5.1.33 No Resources
{L_BUTTON_AT}Binary100100
After updating from TOS4 to TOS5, some webpage caches may affect the display, please try to clear the browser cache.Can you provide us with a screenshot of your latest description?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- Binary100100
- Posts: 9
- Joined: 29 Apr 2023, 22:14
Re: U4-111 TOS 5.1.33 No Resources
I already did on the first post.