Page 1 of 1

backup saves TNAS configuration at unknown destination. Restoration is not possible

Posted: 28 Apr 2023, 10:43
by las68
Device name: TNAS
Model: U12-322
TOS version: TOS_X642.0_5.1.33
Browser: Chrome 112.0.5615.138 (Official Release), (x64)

at Control Panel / System / Configuration / Backup system configuration when clicking at 'Apply' , Config saves (I believe) at unknown destination.

while 'Restore system configuration' was not set up at right folder, so clicking folder icon causes open window dialog to be pointed at last save browser destination.

Looks like misfeature.

Re: backup saves TNAS configuration at unknown destination. Restoration is not possible

Posted: 01 May 2023, 12:17
by TMzethar
We did not reproduce the situation you encountered, so we were unable to understand the specific issue you encountered,
When exporting the configuration, it takes a long time to collect and package your configuration. Please be patient. You can also try other browsers, or you can provide a video link for us to understand the specific phenomenon.

Re: backup saves TNAS configuration at unknown destination. Restoration is not possible

Posted: 02 May 2023, 12:38
by TMroy
The system configuration will be downloaded to the default download path of your web browser. The process of collecting system configuration will take about 1~2 minutes, please wait.