Lost access to NAS Services

Initialization of newly purchased TNAS or re-installation of your TNAS
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jhalfhide
Posts: 41
Joined: 31 Dec 2020, 01:19
Great Britain

Lost access to NAS Services

Post by jhalfhide »

F2-422 running 5.1

NAS was running fine, I was using Plex at the time. System crashed. unable to access anything (web interface, plex, etc.). Did a hard reboot and now I can ping it, I can SSH into it, but no web access and no services running on it (no SMB access etc). TNAS Desktop does not find it, but it is getting a network address.

I presume the core software needs re-installing which is super annoying in terms of Plex/Sonarr/Radarr etc, but with no ability to access the NAS, how would I go about that? I can SSH in, any repair that could be done that way that could potentially save the installations?
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: Lost access to NAS Services

Post by TMSupport »

Does the page prompt when accessed through the web? It is possible that the system is in the process of checking the file system.
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jhalfhide
Posts: 41
Joined: 31 Dec 2020, 01:19
Great Britain

Re: Lost access to NAS Services

Post by jhalfhide »

TMSupport wrote: 11 Mar 2023, 19:11 Does the page prompt when accessed through the web? It is possible that the system is in the process of checking the file system.
I get nothing via a web browser. I get 'This site cannot be reached'. I can ping and SSH. It has been like this for around 10 hours now, so I presume it isn't just doing a FS check.

Any Diagnostics I can do via SSH?
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
TMLyy

Re: Lost access to NAS Services

Post by TMLyy »

{L_BUTTON_AT}jhalfhide
SMB is not accessible, please refer to this link: viewtopic.php?f=77&t=2759
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jhalfhide
Posts: 41
Joined: 31 Dec 2020, 01:19
Great Britain

Re: Lost access to NAS Services

Post by jhalfhide »

{L_BUTTON_AT}jhalfhide
TMLyy wrote: 12 Mar 2023, 09:52 SMB is not accessible, please refer to this link: viewtopic.php?f=77&t=2759
It's not just smb that I don't have access to, it's everything. The TOS OS is not starting. I have SSH access only
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
TMLyy

Re: Lost access to NAS Services

Post by TMLyy »

{L_BUTTON_AT}jhalfhide
Please use Method 2 in the following link to reinstall it. viewtopic.php?f=76&t=423
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jhalfhide
Posts: 41
Joined: 31 Dec 2020, 01:19
Great Britain

Re: Lost access to NAS Services

Post by jhalfhide »

{L_BUTTON_AT}jhalfhide
TMLyy wrote: 12 Mar 2023, 16:04 Please use Method 2 in the following link to reinstall it. viewtopic.php?f=76&t=423
That worked a treat, thanks. TOS back up and running, drives fine. Just had to reinstall all of my applications but their setup and settings has remained. Just seemed like TOS itself went completely haywire.
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
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