New TerraMaster F5-221 Drive Issue.

Initialization of newly purchased TNAS or re-installation of your TNAS
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AdamG
Posts: 1
Joined: 02 Mar 2023, 21:28

New TerraMaster F5-221 Drive Issue.

Post by AdamG »

I bought a brand new F5-221 with a Seagate IronWolf 6TB Drive (https://www.amazon.co.uk/Seagate-IronWo ... B085Z4P89R), i have a problem with the drive however. I have put it in what i think was properly and the HDD 1 light is green but when i try to setup the machine it tells me the drive is at risk and fails the setup, if anybody could help that would be great.
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TMroy
TM Support
Posts: 3098
Joined: 10 Mar 2020, 14:04
China

Re: New TerraMaster F5-221 Drive Issue.

Post by TMroy »

Before installing the TOS, the system block on the drive will be scanned for the bad block. when you have a prompt drive at risk, this means bad block found on you drive, You better replace a drive and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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