TerraMaster Forum

Hi,

I bought a wifi dongle for my tnas F4-220. Here is the link - https://www.amazon.com/gp/product/B07FG ... UTF8&psc=1 . From the product description - "About Linux: https://github.com/abperiasamy/rtl8812AU_8821AU_linux"

I tried it in both usb2 andusb3 slot and it was not recognized in wifi. Do I need to take out ethernet wire?

I tried to modprobe the module and couldn't find it.

[root@TNAS-00641E ~]# modprobe rtl8812au
modprobe: FATAL: Module rtl8812au not found in directory /lib/modules/4.13.16
[root@TNAS-00641E ~]# modprobe -v rtl8821au
modprobe: FATAL: Module rtl8821au not found in directory /lib/modules/4.13.16
[root@TNAS-00641E ~]# modprobe -v 8812au
modprobe: FATAL: Module 8812au not found in directory /lib/modules/4.13.16

I also tried to get dmesg, so your team can analyze it.

[root@TNAS-00641E ~]# dmesg|grep -i usb
[ 0.195382] ACPI: Power Resource [USBC] (on)
[ 0.297322] ACPI: bus type USB registered
[ 0.297322] usbcore: registered new interface driver usbfs
[ 0.298040] usbcore: registered new interface driver hub
[ 0.298151] usbcore: registered new device driver usb
[ 0.947127] usbcore: registered new interface driver ath6kl_usb
[ 0.947144] usbcore: registered new interface driver ar5523
[ 0.947145] Atmel at76x USB Wireless LAN Driver 0.17 loading
[ 0.947169] usbcore: registered new interface driver at76c50x-usb
[ 0.947319] usbcore: registered new interface driver usb8xxx
[ 0.947355] usbcore: registered new interface driver brcmfmac
[ 0.947480] usbcore: registered new interface driver lbtf_usb
[ 0.947500] usbcore: registered new interface driver mwifiex_usb
[ 0.947513] usbcore: registered new interface driver mt7601u
[ 0.947530] usbcore: registered new interface driver rt2500usb
[ 0.947544] usbcore: registered new interface driver rt73usb
[ 0.947558] usbcore: registered new interface driver rt2800usb
[ 0.947573] usbcore: registered new interface driver rtl8187
[ 0.947590] usbcore: registered new interface driver rtl8192cu
[ 0.947606] usbcore: registered new interface driver rtl8xxxu
[ 0.947790] usbcore: registered new interface driver zd1211rw
[ 0.947805] usbcore: registered new interface driver zd1201
[ 0.947821] usbcore: registered new interface driver rndis_wlan
[ 0.947860] usbcore: registered new interface driver catc
[ 0.947873] usbcore: registered new interface driver kaweth
[ 0.947875] pegasus: v0.9.3 (2013/04/25), Pegasus/Pegasus II USB Ethernet driver
[ 0.947888] usbcore: registered new interface driver pegasus
[ 0.947901] usbcore: registered new interface driver rtl8150
[ 0.947918] usbcore: registered new interface driver r8152
[ 0.947933] usbcore: registered new interface driver asix
[ 0.947945] usbcore: registered new interface driver ax88179_178a
[ 0.947958] usbcore: registered new interface driver cdc_ether
[ 0.947973] usbcore: registered new interface driver dm9601
[ 0.947989] usbcore: registered new interface driver smsc75xx
[ 0.948033] usbcore: registered new interface driver smsc95xx
[ 0.948048] usbcore: registered new interface driver gl620a
[ 0.948061] usbcore: registered new interface driver net1080
[ 0.948078] usbcore: registered new interface driver rndis_host
[ 0.948095] usbcore: registered new interface driver ipheth
[ 0.948109] usbcore: registered new interface driver sierra_net
[ 0.948122] usbcore: registered new interface driver cx82310_eth
[ 0.948135] usbcore: registered new interface driver ch9200
[ 0.948172] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[ 0.948210] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 0.948232] uhci_hcd: USB Universal Host Controller Interface driver
[ 0.948478] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[ 0.949750] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 0.949753] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.949755] usb usb1: Product: xHCI Host Controller
[ 0.949757] usb usb1: Manufacturer: Linux 4.13.16 xhci-hcd
[ 0.949758] usb usb1: SerialNumber: 0000:00:14.0
[ 0.950099] hub 1-0:1.0: USB hub found
[ 0.950719] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[ 0.950798] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 0.950800] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.950802] usb usb2: Product: xHCI Host Controller
[ 0.950804] usb usb2: Manufacturer: Linux 4.13.16 xhci-hcd
[ 0.950805] usb usb2: SerialNumber: 0000:00:14.0
[ 0.952163] hub 2-0:1.0: USB hub found
[ 0.952457] usbcore: registered new interface driver usblp
[ 0.952475] usbcore: registered new interface driver cdc_wdm
[ 0.952497] usbcore: registered new interface driver uas
[ 0.952527] usbcore: registered new interface driver usb-storage
[ 0.952546] usbcore: registered new interface driver ums-realtek
[ 0.952583] usbcore: registered new interface driver usbserial
[ 0.952598] usbcore: registered new interface driver usbserial_generic
[ 0.952609] usbserial: USB Serial support registered for generic
[ 0.952623] usbcore: registered new interface driver cp210x
[ 0.952632] usbserial: USB Serial support registered for cp210x
[ 0.952651] usbcore: registered new interface driver usb_serial_simple
[ 0.952660] usbserial: USB Serial support registered for carelink
[ 0.952673] usbserial: USB Serial support registered for zio
[ 0.952682] usbserial: USB Serial support registered for funsoft
[ 0.952691] usbserial: USB Serial support registered for flashloader
[ 0.952700] usbserial: USB Serial support registered for google
[ 0.952709] usbserial: USB Serial support registered for vivopay
[ 0.952719] usbserial: USB Serial support registered for moto_modem
[ 0.952727] usbserial: USB Serial support registered for novatel_gps
[ 0.952739] usbserial: USB Serial support registered for hp4x
[ 0.952749] usbserial: USB Serial support registered for suunto
[ 0.952762] usbserial: USB Serial support registered for siemens_mpi
[ 0.972137] usbcore: registered new interface driver usbhid
[ 0.972138] usbhid: USB HID core driver
[ 1.315133] usb 1-3: new high-speed USB device number 2 using xhci_hcd
[ 1.487501] usb 1-3: New USB device found, idVendor=1221, idProduct=3234
[ 1.489896] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.492251] usb 1-3: Product: Disk
[ 1.494586] usb 1-3: Manufacturer: USB
[ 1.496877] usb 1-3: SerialNumber: 2015022616340156
[ 1.499405] usb-storage 1-3:1.0: USB Mass Storage device detected
[ 1.501802] scsi host7: usb-storage 1-3:1.0
[ 1.659377] usb 1-4: new high-speed USB device number 3 using xhci_hcd
[ 1.831122] usb 1-4: New USB device found, idVendor=0bda, idProduct=b812
[ 1.834235] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.837301] usb 1-4: Product: 802.11ac NIC
[ 1.840306] usb 1-4: Manufacturer: Realtek
[ 1.843266] usb 1-4: SerialNumber: 123456
[ 2.527811] scsi 7:0:0:0: Direct-Access USB Disk 2.60 PQ: 0 ANSI: 2
[ 5.074731] usbcore: registered new interface driver rtl8812au
[ 1087.296769] usb 1-4: USB disconnect, device number 3
[ 1092.973071] usb 1-1: new high-speed USB device number 4 using xhci_hcd
[ 1093.143427] usb 1-1: New USB device found, idVendor=0bda, idProduct=b812
[ 1093.145027] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1093.146607] usb 1-1: Product: 802.11ac NIC
[ 1093.148162] usb 1-1: Manufacturer: Realtek
[ 1093.149716] usb 1-1: SerialNumber: 123456




Then i just did :

[root@TNAS-00641E ~]# dmesg|tail -15
[ 94.423880] VBoxNetFlt: Successfully started.
[ 231.443141] rclone (8795) used greatest stack depth: 12464 bytes left
[ 377.163526] Plex Media Serv (7792) used greatest stack depth: 12336 bytes left
[ 377.321002] Plex Media Serv (5884) used greatest stack depth: 12280 bytes left
[ 386.743865] Plex DLNA Serve (11207) used greatest stack depth: 11152 bytes left
[ 454.212385] Plex DLNA Serve (12065) used greatest stack depth: 9800 bytes left
[ 876.734584] traps: cnid_dbd[18992] general protection ip:7f57e5aa0165 sp:7ffdc7ffebd0 error:0 in libdb-5.3.so[7f57e59e8000+15a000]
[ 1087.296769] usb 1-4: USB disconnect, device number 3
[ 1092.973071] usb 1-1: new high-speed USB device number 4 using xhci_hcd
[ 1093.143427] usb 1-1: New USB device found, idVendor=0bda, idProduct=b812
[ 1093.145027] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1093.146607] usb 1-1: Product: 802.11ac NIC
[ 1093.148162] usb 1-1: Manufacturer: Realtek
[ 1093.149716] usb 1-1: SerialNumber: 123456
[ 1121.195428] msgcenter[4730]: segfault at c0 ip 00007fd771365a24 sp 00007ffd5131e110 error 4 in libc-2.26.so[7fd77131a000+1a7000]

Hi, thanks for your report, it will be transferred to the tech dept. Will get back to you later.

Any updates?

Is it ok to let our engineer remotely check for you? The mentioned USB WiFi dongle should be supported. You can contact us support(a)terra-master.com to confirm it.

Yes, I can send an email on that.

Thank you!

Hello, I have the same issue with my F4-220. I bought this wifi dongle (https://smile.amazon.com/gp/product/B07 ... UTF8&psc=1) from Amazon as it was the recommended dongle from the seller in the Q&A section: https://www.amazon.com/ask/questions/asin/B01NARTS2C/11

However, the NAS is not recognizing the USB dongle, saying USB wifi adapter not detected. I tried both the USB 2.0 and 3.0 port. Please help.

You can send an email to support(a)terra-master.com and we will remotely check -in to see whether it's a real 8812 AU chipset.