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Delete file but doesn't release space in TOS5

Posted: 04 Jan 2023, 02:42
by foucomm
I Have move 2TB of files from the Main HD (Raid5) to a external USB drive and it did not release the HD space. I Have the SnapShot at desable and all snapshot is been deleted. Also the Recycle bin as been disable since the begining. HELP i dont know what to do. Also i'm new to NAS since i run it about a year. It a F4-422 with 4 HD 8TB in Raid 5. TOS5 version 5.0.176-00227

Re: Delete file but doesn't release space in TOS5

Posted: 04 Jan 2023, 17:28
by TMSupport
Please go to Control Panel - Volume, click "More" - "Usage Details" to check the volume usage details.

Re: Delete file but doesn't release space in TOS5

Posted: 07 Jan 2023, 20:54
by fer_j_lop
Good afternoon.

Same issue. Deleted a backup folder taking around 25% of the volume capacity and it continues showing 96% of used spaced instad of +/- 70%.

Regards.

Re: Delete file but doesn't release space in TOS5

Posted: 07 Jan 2023, 23:04
by TWlhq
{L_BUTTON_AT}fer_j_lop

Please try emptying the Recycle Bin and refresh your browser and then go to Control Panel - Storage Management - Volumes to see the details of the volume.

Re: Delete file but doesn't release space in TOS5

Posted: 08 Jan 2023, 06:45
by foucomm
{L_BUTTON_AT}TMSupport

The 2TB of space as release after a wild (like 1 week) and now all ok. But Why?

and when i check the volume, it gave me 2 TB of Other. But once it cleared, it show now 33 Gb.

Re: Delete file but doesn't release space in TOS5

Posted: 08 Jan 2023, 12:11
by TMroy
{L_BUTTON_AT}foucomm

I am not able to understand your description, would you give more specifics?