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F2-210 can't get software or set up

Posted: 01 Jan 2023, 06:02
by Funzo
I just got a new F2-210 and I can't do anything with it. The web site doesn't work at all, and never allows me to choose my model to get software. I found a direct link to TNAS and TOS, but they both show XML error pages and don't work. Ever the Quick Guide page isn't working.
I can connect directly by IP, but the TOS download immediately fails. What am I supposed to do? This new NAS is just a paperweight at this point.

Re: F2-210 can't get software or set up

Posted: 01 Jan 2023, 10:03
by TMlinda
{L_BUTTON_AT}Funzo

Hello, due to a problem with the download server on our official website, the download cannot be performed. We are processing it urgently, please wait a moment.

Re: F2-210 can't get software or set up

Posted: 01 Jan 2023, 12:00
by humberzam
I am sorry I bought it. This device is useless if the website is not available. I have the same problem. I want my money back. :evil:

Re: F2-210 can't get software or set up

Posted: 01 Jan 2023, 13:15
by TMlinda
{L_BUTTON_AT}humberzam

Hello, this problem has now been fixed and you can continue to use it normally.

Re: F2-210 can't get software or set up

Posted: 01 Jan 2023, 13:19
by TMroy
Sorry! The server was running abnormally yesterday, it is back in operation now.