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PLEX Not authorized You do not have access to this server
Posted: 11 Dec 2022, 23:39
by jonwren
Hi has anyone else had this problem
Not authorized
You do not have access to this server
am on all the latest software
Re: PLEX Not authorized You do not have access to this server
Posted: 13 Feb 2023, 07:15
by jafana
I have the same issue, I've tried starting fresh with a new hard drive, clearing the cache, and reinstalling plex. Nothing seems to work
Re: PLEX Not authorized You do not have access to this server
Posted: 13 Feb 2023, 18:18
by TMSupport
1. Clear your browser cache.
2. Click "Settings" - "General", if your server is not authorized, you will see the "Claim Server" button. Click it and authorize.
Re: PLEX Not authorized You do not have access to this server
Posted: 17 Feb 2023, 03:34
by jafana
"1. Clear your browser cache.
2. Click "Settings" - "General", if your server is not authorized, you will see the "Claim Server" button. Click it and authorize."
Cleared my browser cache.
Where am I clicking settings at?
The plex media server program has a link to "Learn about Plex NAS compatibility." or an Enter button at the bottom right. If I hit enter it takes me to a plex screen where it wants me to login to my plex account. And once I login using any method it loads the Not authorized screen.
On TOS I can find user settings and a control panel neither of which shows a claim server button
I have TOS version 4.2.41- and Plex Media Server ver. 1.29.0.6244
Re: PLEX Not authorized You do not have access to this server
Posted: 17 Feb 2023, 17:18
by TMSupport
Please check whether your computer and TNAS are in the same network segment?
Re: PLEX Not authorized You do not have access to this server
Posted: 18 Feb 2023, 08:45
by jafana
They are both plugged into the same router and I don't have any separate segments set up
Re: PLEX Not authorized You do not have access to this server
Posted: 18 Feb 2023, 16:17
by TMSupport
Have you try using another account to login?