Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Discussion an data backup and restore.
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TMSupport
Customer Service
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Joined: 13 Dec 2019, 15:15

Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by TMSupport » 30 Jun 2020, 14:13

Hi, could you try to remove the current folder "time_machine" from the list, and add a different folder and try again?

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gebseng
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Joined: 25 Jun 2020, 00:57

Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by gebseng » 30 Jun 2020, 17:07

Hi, I tried that but the error stays the same (screenshots attached). Is there somebody in your support team with more knowledge about SMB or AFP time machine shares in Linux? This thread seems to be leading to nothing.

best, geb
Attachments
Screenshot 2020-06-30 at 11.01.13.jpg
Screenshot 2020-06-30 at 10.58.37.jpg
Screenshot 2020-06-30 at 10.57.39.jpg

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allar
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Joined: 30 Jun 2020, 22:05

Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by allar » 30 Jun 2020, 22:06

Hello, I'm having the same issue and tried all the steps you suggested. Is there anything else you can suggest?

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TMroy
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Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by TMroy » 30 Jun 2020, 22:41

We are testing the new mac os 10.15.5, we are not sure if the mac os update made some changes which lead to Time machine backup problem. We noticed a similar issued has been reported on some websites https://www.macrumors.com/2020/05/28/ap ... e-backups/

Will keep you updated. Did you successfully backup in previous MAC OS version? Or you can write an email to support@terra-master.com and ask for a remote session.

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gebseng
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Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by gebseng » 01 Jul 2020, 00:49

Thanks for the reply. This is definitely not a 10.15.5. problem. I also tried with a Macbook running 10.13.6, to the same effect. The Macrumours link you mentioned has nothing to do with this problem, it only relates to creating bootable backups.

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TMSupport
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Joined: 13 Dec 2019, 15:15

Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by TMSupport » 01 Jul 2020, 16:10

Hi, we have received your email at support@terra-master.com and will arrange the remote session for you.

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gebseng
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Joined: 25 Jun 2020, 00:57

Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by gebseng » 01 Jul 2020, 18:55

OK, so the solution was actually pretty simple: uncheck "Enable Bonjour Time Machine Broadcast via SMB" in Control Panel -> Discovery Service. Thats it. I'm curious from you others if this also works for you,

best, geb
Attachments
Screenshot 2020-07-01 at 12.50.19.png

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allar
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Joined: 30 Jun 2020, 22:05

Re: Time Machine Error BACKUP DISK DOES NOT SUPPORT THE REQUIRED CAPABILITIES

Post by allar » 02 Jul 2020, 09:43

This fixed it for me! Thank you for the easy solution.

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