TerraMaster Forum

Hi all,
I wonder if anyone else has the seme issue - I have D2-330 unit in RAID0 mode plugged into MacBook Pro M1 running MacOS Ventura. All is good until the laptop wakes up after the first 'sleep' - D2 unit then goes into never-ending loop of spinning down & up roughly every 20 seconds or so and the only way to stop this behaviour is to shut both laptop and TM unit down and restart again.Terramaster support has no answer to this issue yet, is it MacOS issue or unit issue or both? Any ideas would be appreciated.

Now I have 2 x D2-330 units with different kind of disks installed and the behaviour can be observed on both units

Hello, please follow this article.

viewtopic.php?f=86&t=3840

Already switched off, it makes no difference

and set the "Turn display off after this time period" option to "Never".
If it can't be solved, it is recommended that you consult the Mac customer service, because the D2-330 is dormant with the system, and it will sleep after receiving the hibernation command.

All this is disabled,as per your suggestion, thanks - it still spins down after 5-10 secs of inactivity. Apple support has no solution either, they're asking to check with Terramaster support ... so I'm stuck in a nice 'support' loop

This is the worst customer experience I had - Chinese mafia