Hardware: F2-221
OS: TOS 5 (5.0.176)
Recently I just changed my temporary 1 tb(1 slot) in my NAS and switched over to a larger capacity(2slot - RAID 1).
When I want to enable Media Index and apply, it will say "Configuration Saved!" but will return to unchecked. Same for the application Multimedia Server.
I have restarted, reinstalled the Multimedia Server, still does not work. Is there anything I can do other than starting from the start?
Media Index and Multimedia Server doesn't start
Re: Media Index and Multimedia Server doesn't start
Please export the log of the media index and send it to us.
Log in to SSH terminal
Log in to SSH terminal
Code: Select all
cp -r /var/log/media.log /Volume1/public/
Code: Select all
cp -r /var/log/mediadb/mediadb.log /Volume1/public/
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Media Index and Multimedia Server doesn't start
I only managed to pull out media.log, couldn't find mediadb.log.
I looked through the log folder and there's no folder named "mediadb"
media.log
[2022/11/07 20:36:10] sql.c:136: error: sql=SELECT VALUE from SETTINGS where KEY = 'UPDATE_ID'
[2022/11/07 20:36:10] sql.c:34: error: connect postgresql failed!
[2022/11/07 20:36:10] minidlna.c:516: error: check_pg_db:new_db=-1
[2022/11/07 20:36:10] minidlna.c:619: warn: Creating new database at /Volume1/@system/media/pgsql
[2022/11/07 22:04:25] minidlna.c:349: error: connect postgresql failed!
[2022/11/07 22:04:25] sql.c:135: error: pg_sql_get_int_field: ERROR 7 [no connection to the server]
I looked through the log folder and there's no folder named "mediadb"
media.log
[2022/11/07 20:36:10] sql.c:136: error: sql=SELECT VALUE from SETTINGS where KEY = 'UPDATE_ID'
[2022/11/07 20:36:10] sql.c:34: error: connect postgresql failed!
[2022/11/07 20:36:10] minidlna.c:516: error: check_pg_db:new_db=-1
[2022/11/07 20:36:10] minidlna.c:619: warn: Creating new database at /Volume1/@system/media/pgsql
[2022/11/07 22:04:25] minidlna.c:349: error: connect postgresql failed!
[2022/11/07 22:04:25] sql.c:135: error: pg_sql_get_int_field: ERROR 7 [no connection to the server]