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Emby Premiere does not accept the key

Posted: 06 Nov 2022, 20:28
by franco72
F-4-423 TOS 5.0.176. I insert a valid Premiere key from Emby, but premium functions are still blocked on the NAS server. However, if you go through http://app.emby.media/ then Emby's website "sees" that premium is activated. All client devices (Android TV) receive premium from the NAS server without problems.

But when logging in directly to the NAS via http://192.168.100.25:8181/emby/ premium functionality is not available.

Re: Emby Premiere does not accept the key

Posted: 07 Nov 2022, 15:31
by TMSupport
Go to Control Panel - Shared Folders and delete "Emby". Then uninstall the Emby app, clear the browser cache and reinstall it.

Re: Emby Premiere does not accept the key

Posted: 08 Nov 2022, 05:56
by franco72
TMSupport wrote: 07 Nov 2022, 15:31 Go to Control Panel - Shared Folders and delete "Emby". Then uninstall the Emby app, clear the browser cache and reinstall it.
Unfortunately, it didn't help.

I even reinstalled the OS and created a new profile in Google Chrome to guarantee a clean cache and cookies.

Re: Emby Premiere does not accept the key

Posted: 08 Nov 2022, 09:53
by TMroy
Then you have to talk to Emby team about your Emby membership issue.

Re: Emby Premiere does not accept the key

Posted: 12 Jan 2023, 03:33
by cb88
TMroy wrote: 08 Nov 2022, 09:53 Then you have to talk to Emby team about your Emby membership issue.
I ran into this problem and figured out why it is occurring. It is because TOS 5 is proxying Emby for no reason with NGINX. Especially pointless as the Emby ports are still directly accessible and it works perfectly fine if you just go to the correct link instead of the NGINX proxied link.

Ideally TOS 5 should just open the direct link to the default ports of Emby (and allow configuring this ports on the application URL, so you can point it at a different port if you wish after changing the port in emby, instead of implementing a broken proxy that is breaking licensing).

Re: Emby Premiere does not accept the key

Posted: 12 Jan 2023, 03:49
by cb88
franco72 wrote: 06 Nov 2022, 20:28 F-4-423 TOS 5.0.176. I insert a valid Premiere key from Emby, but premium functions are still blocked on the NAS server. However, if you go through http://app.emby.media/ then Emby's website "sees" that premium is activated. All client devices (Android TV) receive premium from the NAS server without problems.

But when logging in directly to the NAS via http://192.168.100.25:8181/emby/ premium functionality is not available.
Try http://192.168.100.25:8096/emby/ instead ... that should acutally work (if only we could change the icon URL on the TOS desktop...

Re: Emby Premiere does not accept the key

Posted: 12 Jan 2023, 16:41
by franco72
cb88 wrote: 12 Jan 2023, 03:49 Try http://192.168.100.25:8096/emby/ instead ... that should acutally work (if only we could change the icon URL on the TOS desktop...
Oh, yes! Thanks! It works correctly!