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F4-422 fails to load webui or allow SSH after update

Posted: 27 Oct 2022, 02:52
by matt_30
I am in a bit of a pickle, I apply the latest update of TNAS and now the web gui fails to load.

When i attempt to SSH in i receive 'Connection Refused'

When i attempt to factory reset the TNAS app does not find my nas on the network even though i can see of loading screen the NAS has recieved an IP address.

Can anyone advise what to do next?

The following is what I can see on the NAS screen:

Image

It appears i am unable to apply Method 2 of the reset process

Re: F4-422 fails to load webui or allow SSH after update

Posted: 27 Oct 2022, 18:32
by TMSupport
The picture you provided is too blurry to check.
For factory reset, please refer to the link.