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504 Gateway Time-out trying to back up system configuration

Posted: 13 Oct 2022, 09:47
by SunDogBC
I'm unable to backup my current configuration:
  • Open Control panel
  • Click "System" icon
  • Click "Configuration" tab
  • Select "Back up system configuration" radio button
  • Click "Apply"
  • Enter password (I'm not sure what I'm supposed to use there so I used the superuser password)
  • Click "Confirm"
  • New browser tab opens for "http://192.168.1.101:8181/v2/update/backup"
  • After 3 minutes or so, the page gives "504 Gateway Time-out"

Re: 504 Gateway Time-out trying to back up system configuration

Posted: 13 Oct 2022, 18:08
by TMSupport
It may be that the system configuration file is too large.
Log in to SSH to view the size of /etc.

Code: Select all

du -sh /etc

Re: 504 Gateway Time-out trying to back up system configuration

Posted: 14 Oct 2022, 00:36
by SunDogBC
542M

Code: Select all

du -sk /etc/* | sort -n

...
1572    /etc/pki
4484    /etc/init.d
5952    /etc/udev
225464  /etc/base
312792  /etc/tos

Re: 504 Gateway Time-out trying to back up system configuration

Posted: 14 Oct 2022, 18:42
by TMSupport
We will verify it.