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Applications stuck at 0% installing
Posted: 01 Oct 2022, 02:42
by ps2g45
I recently upgraded my F4-210 to TOS 4.2.31.2203011629 (update says this is the most current version) and a bunch of issues cropped up, but the one I'm most concerned with is that applications that were previously installed are no longer installed - Plex Server, and iTunes server. Both now show in the applications window as 0% installing, and have been that way for 2 days. I restarted the box last night (had to pull the plug, restart and the power button did not work!) and the apps are still in the same state. How do I get out of this state and (re)install those apps??
TIA.
P.S. most TOS windows that I open now show internal error messages at the top of the window - see the attached screen shots...
Screen Shot Plex app install.png
Screen Shot iTunes app install.png
Re: Applications stuck at 0% installing
Posted: 01 Oct 2022, 07:00
by ps2g45
Update: I was finally able to do a restart from TOS, and now have a different issue...
It appears that some apps (iTunes & PDF Reader) installed, however now ANY window I open just sits with the 3 side scrolling bars - it's been that way for about 2 hours now.
Re: Applications stuck at 0% installing
Posted: 01 Oct 2022, 08:01
by ps2g45
Update #2
shortly after update #1 the NAS became unreachable - nothing was changed either on the device or in my network - after pulling the plug again, followed by a restart once it came back, I now have installed Plex and iTunes without any apparent issues. Let's see what tomorrow brings, shall we?
I have to say, this is one of the flakiest products I've ever used.
Re: Applications stuck at 0% installing
Posted: 02 Jan 2023, 17:24
by david_moody
I have the same issue. Plex is stuck at 0%. Solutions gratefully received!
Re: Applications stuck at 0% installing
Posted: 02 Jan 2023, 20:20
by RyanYang
What model is your device, and what is the TOS version?
You can try to restart the device and check if the volume still has enough capacity.
You can try to go to the Control Panel network and change the TNAS DNS server, for example to 8.8.8.8
Re: Applications stuck at 0% installing
Posted: 04 Jan 2023, 03:50
by CapCaveman
I fixed the issue updating to 4.2.40. I think it was caused because I started updating an APP and I tried cancelling the update a few seconds later. I think its related when you cancel an ongoing update. Better to leave updates to finish next time.
Seems the only solution could be updating the firmware.
Re: Applications stuck at 0% installing
Posted: 05 May 2023, 11:35
by graininsecure
CapCaveman wrote: ↑04 Jan 2023, 03:50
I fixed the issue updating to 4.2.40. I think it was caused because I started updating an APP and I tried cancelling the update a few seconds later. I think its related when you cancel an ongoing update. Better to leave updates to finish next time.
Seems the only solution could be updating the firmware.
The new version has improved quite a few problems.