TerraMaster Forum

TOS Version - 4.2.31-2203011629

Opened Applications, Plex, Update. When launching local Plex server, it's now showing "Something went wrong. An unexpected error occurred." I've restarted, uninstalled and reinstalled Plex completely. I didn't have this issue before updating. The Plex server launches, but the media is not populating.

You can download the package from the plex website.

TMSupport wrote: ↑29 Sep 2022, 19:01 You can download the package from the plex website.

I'm on the most updated version (1.29.0.6244). After updating, my media is no longer found/receiving the error that "Something went wrong".

Can you attach a screenshot of the error?

TMSupport wrote: ↑30 Sep 2022, 14:57 Can you attach a screenshot of the error?

So the server works, launches. It's the media folders that are no longer working. When selecting a media library, I receive the "Something went wrong". When I edit the library to select the folder where the media is, I receive "Your changes could not be saved".

Please make sure you set permission for the directory. To set permission, go to "Poviliges > user group", set permission the group "media".

Yep, "media" group has read/write access.

I have a similar problem. Upon updating to Version 1.29.0.6244, local media page (Movies, TV Shows) that was displaying my collection with no problems before the update (for many months) is showing "Something Went Wrong" and "An unexpected error occurred" messages. Where can I find log files to see what is the actual error?