Page 1 of 1

IHM Support

Posted: 26 Apr 2020, 15:14
by jack
Hello there,

I'm experiencing the same issue described in this post: viewtopic.php?f=21&t=301&p=1142&hilit=ihm#p1142 with F1-210 TOS 4.1.21. I understand that the "IHM-notification" seems to go away after a while. I was wondering does TerraMaster support Seagate's IHM system? How do we access IHM? Seagate IHM webpate: https://www.seagate.com/ca/en/internal- ... lf/health/.

Thanks a lot,
Jack

Re: IHM Support

Posted: 27 Apr 2020, 14:30
by TMSupport
May I know the capacity size of your current Iron Wolf HDD?
IHM1.png
IHM2.png
IHM3.png

Re: IHM Support

Posted: 27 Apr 2020, 16:32
by jack
Both 4 TB and IHM enabled (see pic attached), but no IHM option available. IHM Notification is showing for both hard drives, which are brand new and shown as "good" under SMART. They were both installed yesterday to replace two WD Reds in a RAID 1. The RAID 1 has been rebuilt successfully.

As you can see in this post: https://www.seagate.com/ca/en/internal- ... lf/health/, this user is also having issues seeing the IHM option.
HD.jpg
NoIHM.jpg

Re: IHM Support

Posted: 27 Apr 2020, 19:43
by TMroy
Before the IHM feature active, you need to wait for 12 hours after the drives installed.

Re: IHM Support

Posted: 28 Apr 2020, 00:02
by jack
Thanks for your reply! I can see it now and both hard drives are reported healthy by IHM now. Thanks for your help!