TMSupport wrote:
> Hi - I have this problem - plex fails to start probably 50% of times, it's really unreliable. It says it's not connecting when attempting open on phone / tablet app and on laptop, when I try opening via the TNAS desktop page it says configuring. I have unisntalled all plex apps on all platforms multiple times, everything is up to date, still a problem.
I followed these instructions in this thread:
viewtopic.php?f=75&t=364#p1441
22/4/20: 20:44 - change user id to 5555 - it was already this, no change needed
22/4/20: 20:47 - TOS desktop file manager - db to db.bak steps - THIS WORKED!! ... and then it stopped working the second time I tried to log in (the next day). Same problem - diosconnec ted (on the mobiles app, laptop, configuring on the TNAS app.
So I followed the steps up to 4, couldn't go further because there were already .db.bak files (ie, there were both .db and .db.bak undated files) and I couldn't finish the process.
It's still configuring...
I'd like to try this instruction:
14/10/20:17:55 - SSH TNAS as root - but I don't know what a SSH is and I'm worried I'll mess it up and make even more stuff stop working on my laptop. It may seem like basic following instructions (I'm a gamer - I love rule books! I should be able to do this, right?) - but for someone with no computing background, there aren't many clues for which of the 9 links in the MSI windows installer section to choose from in this page
https://www.chiark.greenend.org.uk/~sgt ... atest.html (I'm assuming I'd need to download something from this section, not the alternative binary files???)
I also note Demetry's post
by demetry14 » 02 Jun 2021, 14:02
When the Plex app fails to start and is stuck in "Configuring... Please wait." I do the following:
Login to the SSH terminal as admin (or whatever your admin username is) and run:
sudo ../.././mnt/md0/application/pkgs/plex/etc/init.d/plex status
but I don't know where to find the SSH terminal in my laptop.
So - Plex still configuring, db/bak fix isn't an option, there's an SSH terminal somewhere with my name on it and I am less than minimum-chips-computer-savvy - can any one please help me get Plex working and set up with a reliable fix?
Thank you!!!