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Unable to Initialise new F4-423

Posted: 21 Aug 2022, 04:29
by ianaway
There is no way to initialise the NAS.

I plugged a HDMI cable and I can see that the nas is unable to mount /dev/sda1 on /mnt/bootdev and also the eth0 config.

Please help ...

Re: Unable to Initialise new F4-423

Posted: 21 Aug 2022, 07:02
by ianaway
IN fact, I was able to try to install TOS 5 but it crashed during the install so I had to reboot the device...

Maybe the is install is just partial and that's why it's not working ..

Re: Unable to Initialise new F4-423

Posted: 21 Aug 2022, 10:02
by RyanYang
How many percent did it get stuck on during installation? You can try to install TOS 4.2 once and then reinstall TOS 5.

Re: Unable to Initialise new F4-423

Posted: 21 Aug 2022, 10:15
by ianaway
For now, the device does not even get a IP address so it is hard to install anyrhing on it.

Re: Unable to Initialise new F4-423

Posted: 21 Aug 2022, 10:21
by RyanYang
Are you rebuilding the boot system? If you remake it, it may not be successful.
You can try to replace the network port, or use a network cable to directly connect the TNAS to the computer to rule out network problems.

Re: Unable to Initialise new F4-423

Posted: 21 Aug 2022, 22:15
by ianaway
I am currently trying to build the first install on the system ...

See the image in attachment .. that's what I get when I boot.

Re: Unable to Initialise new F4-423

Posted: 22 Aug 2022, 18:46
by TMSupport
There is no issue in the screenshot. Can TNAS PC search for the TNAS IP now?

Re: Unable to Initialise new F4-423

Posted: 22 Aug 2022, 21:11
by ianaway
I had to put a USB ethernet card to be able to get an IP.
I think that the 2.5gbps network card drivers are not included in the current bzImage.

Everything is fixed now.