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Auto Power On
Posted: 18 Aug 2022, 19:10
by scotty38
Hi All,
I have an F2-221 and the Auto Power On does not appear to work.
I am running TOS 4.2.39 and have Auto Power On Enabled and NO Power On/Off schedule. I have tried with Wake On LAN enabled and Disabled and that makes no difference. If I lose power I have to power the device back on manually every time.
Any thoughts please?
Re: Auto Power On
Posted: 18 Aug 2022, 21:08
by TMLyy
Under normal circumstances, if the automatic power-on plan is enabled and the power-on time is set, the set power-on time will automatically power on. If you power off, the set power-on time will automatically power on after the power is turned on. However, if the power-off time is too long, will definitely work
Re: Auto Power On
Posted: 18 Aug 2022, 22:13
by scotty38
I'm sorry but that has nothing to do with my issue. I said I am not using any power schedules. I am speaking about the device NOT powering up automatically after a power FAILURE. My NAS is configured to recover after such an event but it is not doing so.
I hope that helps, kind regards.....
Re: Auto Power On
Posted: 23 Aug 2022, 14:41
by scotty38
Any more thoughts please?
Re: Auto Power On
Posted: 23 Aug 2022, 18:13
by TMSupport
This issue has not been found in our labs. How did you power off the device?
Re: Auto Power On
Posted: 24 Aug 2022, 03:02
by scotty38
As I have mentioned already this is under power failure conditions so I am not powering it off on purpose. However it is not powering back on when power is restored as it should do and as it is configured to do so.
Re: Auto Power On
Posted: 26 Aug 2022, 15:10
by scotty38
Anything please?
Re: Auto Power On
Posted: 26 Aug 2022, 17:01
by TMSupport
This issue may be related to the BIOS. Please shut down the TNAS, unplug all hard drives, and turn it on. You will see the bios version at the bottom of the page, please provide it to us.
Re: Auto Power On
Posted: 27 Aug 2022, 19:26
by scotty38
Is the only way to do this by plugging in a monitor etc?
Re: Auto Power On
Posted: 27 Aug 2022, 19:44
by scotty38
Anyway, I tried that and I see no indication of the bios version at all. I just see it boot to a prompt, is that what I should see?