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NFS service issues at NAS startup

Posted: 08 Jan 2020, 02:50
by macmpi
Hi,

I'm having repeated issues with NAS NFS server (model/TOS in my signature).
All is setup properly, and I can log with my clients (MacOS/Kodi on Linux) when I start/restart the service manually through WEB UI.

However when the NAS powers-up, with service enabled, my clients do not manage to connect.
As soon as I manually restart the NFS NAS service, my clients connect fine...

Re: NFS service issues at NAS startup

Posted: 08 Jan 2020, 17:50
by TMSupport
Hi, the engineers will test about this problem, will keep you noted if any results.

Re: NFS service issues at NAS startup

Posted: 16 Jan 2020, 07:50
by macmpi
Hi, any update on this matter?
Any log needed to diagnose, or suggestions?
Appreciate any feedback.

Re: NFS service issues at NAS startup

Posted: 18 Jan 2020, 14:03
by TMSupport
Please contact us at support@terra-master.com

Re: NFS service issues at NAS startup

Posted: 18 Mar 2020, 23:23
by macmpi
Hi,

I see v4.1.21 release is coming-out (update package not yet available), but Release Notes do not mention any fix for this problem, whereas there was some work ongoing, according to:
TMSupport wrote: 21 Feb 2020, 14:29 A new version expecting to solve the hibernation issue will be released soon, it's been in test now.
Thanks for any update on this long-lasting issue.

Re: NFS service issues at NAS startup

Posted: 19 Mar 2020, 15:50
by macmpi
Unfortunately v4.1.21 does NOT fix this issue

Re: NFS service issues at NAS startup

Posted: 19 Mar 2020, 17:47
by TMSupport
You have tried with 4.1.21 already? According to the test here, 4.1.21 has fixed the issue of hibernation.

Re: NFS service issues at NAS startup

Posted: 19 Mar 2020, 18:12
by macmpi
I'm not sure what you mean by hibernation, but in my case with 4.1.21, NFS service availability has the same failure symptoms.
Eventhough service is enabled properly, each time I boot my NAS, service is unavailable to clients.
I have to manually disable service, and then re-enable, so that clients can successfully connect.

Re: NFS service issues at NAS startup

Posted: 20 Mar 2020, 15:29
by TMSupport
Sorry, hibernation has nothing to do with NFS. We will check this NFS issue again with the new version.

Re: NFS service issues at NAS startup

Posted: 26 Mar 2020, 20:35
by macmpi
TMSupport wrote: 20 Mar 2020, 15:29We will check this NFS issue again with the new version.
Hi, any update after your tests on 4.1.21? (BTW I use F2-210).
Thanks.