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Unable to update auto or manual method
Posted: 05 Aug 2022, 22:08
by cuffinora
I have a F2-220 NAS running 4.2.06 that I am trying to update. I can access TOS fine (I am having issues with Mac finder authentication over afp/smb which is what started me on the update and restore path). In the control panel - general settings I cannot see any update and restore option (Screenshot attached).
Screen Shot 2022-08-05 at 9.52.44 AM.png
I have downloaded "TOS_S2.0_Update_JM33_4.2.32_2203011626_2204071924" file and tried to update manually, but if I turn the NAS off and pull out the drives, on power-up I never get a lan connection light - only when I insert the drives do I get a lan connection and am able to access TOS again.
Re: Unable to update auto or manual method
Posted: 06 Aug 2022, 01:19
by TWlhq
cuffinora wrote: ↑05 Aug 2022, 22:08
I have a F2-220 NAS running 4.2.06 that I am trying to update. I can access TOS fine (I am having issues with Mac finder authentication over afp/smb which is what started me on the update and restore path). In the control panel - general settings I cannot see any update and restore option (Screenshot attached).
Screen Shot 2022-08-05 at 9.52.44 AM.png
I have downloaded "TOS_S2.0_Update_JM33_4.2.32_2203011626_2204071924" file and tried to update manually, but if I turn the NAS off and pull out the drives, on power-up I never get a lan connection light - only when I insert the drives do I get a lan connection and am able to access TOS again.
Can you use TNAS PC to search your TNAS when you do not insert the drive?
Re: Unable to update auto or manual method
Posted: 06 Aug 2022, 01:27
by cuffinora
No TNAS PC cannot find the TNAS when disks are out (after power down/up) NAS just beeps every ~10 secs. When disks are inserted lan light comes on and TNAS PC search can find the TNAS after a few seconds of boot up.
Re: Unable to update auto or manual method
Posted: 06 Aug 2022, 13:20
by TMroy
Your USB booter may be defective. Your need to replace it with a new one.
Please contact our service team to buy a new one, or you can burn a new one if you are comfortable to the
instruction.
Re: Unable to update auto or manual method
Posted: 06 Aug 2022, 23:43
by cuffinora
After downloading a new usb boot I was able to initialize and update TOS. Thank you!