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F4-210 restarting randomly
Posted: 17 Apr 2020, 22:14
by mute1
I have an F4-210 that is populated with 3 WD120 (12TB) hard drives. After I initialized the drives and created a pool I began moving files over. while the files were copying the TNAS beeped once then a few seconds later beeped again and rebooted? It then repeated this cycle multiple times before it began operating normally again. The HDDs test as good per the NAS so I am not sure what is happening here.
Re: F4-210 restarting randomly
Posted: 18 Apr 2020, 17:36
by TMroy
It looks like your drives with some issues or does not well connected. please remove all your drives and install them again.
or remove one by one to figure out which drive cause the issue.
Re: F4-210 restarting randomly
Posted: 18 Apr 2020, 20:42
by mute1
I have removed the HDDs and am formatting and testing them separately.
*******With the HDDs removed the TNAS still beeps and shuts down on it's own. It happens almost immediately after powering on. Is this normal?
Re: F4-210 restarting randomly
Posted: 19 Apr 2020, 22:32
by TMroy
No, it does not look like normal.
Would you please take a short video and send it to support(a)terra-master.com? We need to study it.
Thank you!
Re: F4-210 restarting randomly
Posted: 22 Apr 2020, 03:01
by mute1
Hello,
I have initiated a return of the unit. I can provide you the tracking information if that helps but I am seeing another user with the same issue on the board right now.