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Cannot get it to work

Posted: 16 Apr 2020, 04:24
by Grandpa
I installed and initialized it according to the instructions.

I began transferring files, and after a few minutes it lost connection to the network. the device is connected to my router.

Now I am having problems keeping it powered up.

Re: Cannot get it to work

Posted: 20 Apr 2020, 15:04
by TMSupport
Please advise your TNAS model number and current TOS version in return. Also please offer a detailed description of the current status of LED indicators on the front panel.

Re: Cannot get it to work

Posted: 22 Apr 2020, 02:55
by mute1
I have the same issue!