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F5-422 showing as Uninitialized after power cycle

Posted: 05 Jul 2022, 00:49
by RWinstock
Hi All

I purchased an F5-422 2 weeks ago and have spent the last few days transferring over 20Tb of data to it. It's configured as RAID 5 with 5x 16TB Seagate Drives.

Today I powered down the device via the TOS desktop and restarted it. I am now being told that the device is uninitialized as per attachment

I urgently need help to recover from this situation - I have emailed support but not heard back as yet.

Regards


Rich

Re: F5-422 showing as Uninitialized after power cycle

Posted: 05 Jul 2022, 10:06
by TMSupport
Please follow the guide on the page to install TOS.
Note: After installation-restart-setting the administrator account, if it prompts to initialize the raid, please do not continue and contact our tech team.