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F2-221 TOS 5 Device is shutting down message
Posted: 17 Jun 2022, 21:22
by RapFan
Good afternoon,
in the last few days i've updated my F2-221 to TOS 5, after a little customization everytime i log in the web ui i get a popup message "Device is shutting down" and i cannot dismiss it. The nas is working with smb and via ssh, but i cannot complete my customization process. Can you help me?

Is there a cli way to clear cache of the web ui or something (i've already clean my browser's cache and even tried with Firefox and also Edge)
P.S. My language OS is italian.
Re: F2-221 TOS 5 Device is shutting down message
Posted: 17 Jun 2022, 22:05
by TMSupport
Have you set a scheduled task for power off, or have performed the shutdown operation in the upper right corner of the page.
Re: F2-221 TOS 5 Device is shutting down message
Posted: 17 Jun 2022, 22:13
by RapFan
Yes i've set a scheduled poweroff but at 10:30 PM and now in Italy is 4 PM, 6 hours earlier.

Do you think that is it better to disable the scheduled poweroff?
PS. For now i've done a simple trick with the chrome built-in web developer tools: i've deleted all the layers of the web page that prevent me to interact with the terramaster os.
Re: F2-221 TOS 5 Device is shutting down message
Posted: 18 Jun 2022, 11:37
by TMroy
Would you like to have a remote session to check the issue? As we never had such issue in our lab, and you are the first user to report it.
Re: F2-221 TOS 5 Device is shutting down message
Posted: 26 Jun 2022, 00:50
by RapFan
Hi sorry for not answering anymore but i've lost the post as you re organized all the threads.
I would like to inform that with the update 5.0.124-00161 the bug disappeared so now it's ok!
Re: F2-221 TOS 5 Device is shutting down message
Posted: 28 Jun 2022, 21:53
by 21alpha
Im having the same issue and am unable to dismiss the message
Re: F2-221 TOS 5 Device is shutting down message
Posted: 28 Jun 2022, 22:40
by TMroy
Try 5.0.125, if it still happens, let us know.
Re: F2-221 TOS 5 Device is shutting down message
Posted: 05 Sep 2022, 15:22
by Ektraya
PS. For now i've done a simple trick with the chrome built-in web developer tools: i've deleted all the layers of the web page that prevent me to interact with the terramaster os.
Re: F2-221 TOS 5 Device is shutting down message
Posted: 05 Sep 2022, 15:30
by TMroy
what issue did you have, why did you need to do so?
Re: F2-221 TOS 5 Device is shutting down message
Posted: 03 Nov 2022, 18:23
by Ekruti23
have performed the shutdown operation in the upper right corner of the page.