TerraMaster Forum

I have bought 2 brand new 6TB drives. They are Seagate IronWolf NAS drives, but they both jst click loudly for about 20 seconds and then stop. They do not show up on my Mac, or on a Ubuntu 20.04 server.

The supported list shows the older version of these drives as recommended for this enclosure. As these are new the model number is slightly different, its a ST6000VN001, where as the older number that is on the list is a ST6000VN0033. I of course did not know there was a difference, and you can not get the older drives anymore, but I did not expect them to not work.

Has anybody else got a IronWolf drives working? Or is it just unlucky that I have 2 faulty drives brand new out of the box?

If they are clicking upon connection to multiple devices, they are likely defective.

I have opened a chat with seagate, it just seemed odd to me that 2 brand new units would both be faulty, but I have tried it in a Zyxel NAS enclosure as well and they both click the same in there and are not visible, so it does seem likely they may be faulty.